Privacy Policy

Effective Date: 01 July 2025
Website: https://crystalbiomass.com
Brand Name: Crystal Biomass
Legal Name: Crystal Biomass Fuel

Crystal Biomass Fuel (“we”, “our”, or “us”) is committed to safeguarding the privacy of all users who visit our website. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

By accessing or using https://crystalbiomass.com, you acknowledge that you have read, understood, and agreed to the terms of this policy.

1. Information We Collect

When you interact with our website—such as filling out contact forms, requesting a quote, or subscribing to updates—we may collect the following personal information:

  • Full Name

  • Phone Number

  • Email Address

  • Company Name

  • Job Title / Designation

This information is collected only when voluntarily submitted by users.

2. Use of Information

The information you provide may be used for the following purposes:

  • To respond to inquiries and provide requested information

  • To send updates, offers, or relevant business communication

  • To improve our website, services, and customer experience

  • To analyze usage data via tools like Google Analytics

  • To run targeted advertising campaigns

We do not sell, rent, or share your personal information with third parties for commercial purposes.

3. Cookies Policy

Our website uses cookies to improve site functionality and analyze visitor behavior. Cookies are small data files stored on your browser that help us understand how users interact with our site.

You can control or disable cookies through your browser settings. However, disabling cookies may affect site performance or functionality.

4. Google Analytics & Ads

We use Google Analytics to collect anonymous traffic data and understand how visitors engage with our website. This includes information like pages visited, time spent, device type, and geographic region.

We may also use Google Ads and related tools to deliver targeted advertising based on your interaction with our website.

You can opt out of Google Analytics tracking via Google’s opt-out tool.

5. Data Security

We take reasonable precautions to protect the information we collect. While no method of transmission over the internet is 100% secure, we follow industry-standard practices to prevent unauthorized access or disclosure.

6. Consent and Updates

By visiting our website, you consent to the terms of this Privacy Policy. We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with a revised effective date.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 Email: [Insert official email]
📞 Phone: [Insert contact number]
📍 Crystal Biomass Fuel, Odisha, India